Complaints
Newton Podiatry
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality podiatry service to all our patients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details by writing to:
Mr Simon Barnes (business owner)
152B The Elms
High Street
Newton Le Willows
Wa12 9SG
What will happen next?
- We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
- We will then investigate your complaint.
- We will write to you to explain what our investigation found and the outcome of the findings.
- If we have not resolved your concern you may complain to our regulator:
Fitness to Practise Department
The Health and Care Professions Council
184 Kennington Park Road
London
SE11 4BU
For further information, https://www.hcpc-uk.org/public/what-should-i-do-if-i-am-unhappy-with-an-hcpc-registered-professional/
V1. December 2024
Our Testimonials
At Newton-Le-Willows Podiatry Clinic, we're proud of the positive impact we've had on our patients' lives. Their experiences speak volumes about our commitment to providing exceptional podiatric care.
"Fantastic service from Simon today for my 14 year old son. He explained everything in such detail and really cared about what he was doing. 10000% would recommend to anyone."
- W.P Newton Le Willows
What can we help you with today?
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